Multiple workflows allow organizations to setup unique workflows for different jobs. So not all jobs require the same workflow process. No all accounts will have the multiple workflow options.
See the following videos:
This must initially be activated by the Administrator of the account by going to Setup --> Configure --> Configure Job/Application Workflow.
Configure Application Workflow
If your account has the multiple workflow options, then once you choose Configure Application Workflow you will notice something similar to the following screen:
As you can see from the example above, there currently is one default Application Workflow containing 9 stages (you can view your stages by going to Setup-->Configure --> Configure Application Stages) which is Active and set as the Default. The default workflow will be automatically selected when creating a new job. When a job requisition is set up the hiring manager will not be able to change the workflow, but the recruiter may change it later when approving the job.
To create a new workflow select "Create Workflow" from the action menu:
You will be prompted for the new workflow name:
Once you add the Name and choose "Save", you will see something similar to the following screen (your individual workflow stages might be different):
You will notice at the top of the screen the dropdown allows you to set this workflow status from Draft to Active:
When you set the workflow to Active, it will be available for you to use when you create or edit a job.
You have the option to make this the default workflow by selecting "Set as Default":
Note: If the workflow is currently set to your Default, you will not be able to set it to draft until you set another workflow stage to the default first.
You can select the three horizontal lines to reorder the stages by dragging and dropping the stages in the order which works best for this workflow:
You also have the ability to remove any non-system workflow stages by selecting the trash can (this will not delete the stage but just remove it from this workflow):
You can also rename the Workflow name by selecting the icon at the top and change the name:
Edit Workflow Stage
You also have the ability to edit any workflow stages by selecting the "Edit Workflow Stage" icon:
This is an example of what you might see when editing the New Stage:
You can choose to have an email triggered when a candidate enters this stage. Here I will add an email trigger specifically for the Executive Workflow:
Once you add an email trigger you can choose to have a starting email stage (since this is in the New stage I do not need a starting trigger). You also have the option of adding additional emails as well as Delete the email from the Stage:
The drop list will only appear if you created Tasks within your Library and set the assignment (for example):
When you select a task template from the list the task will be assigned to the user group when candidates are in that stage.
Here you can select which user group (Job Owner and/ Hiring Manager) or user is the owner of the stage as well as whether they will need to receive a notification when a job is in this stage.
Note: The Job Owners and Hiring Manager groups are set at the job level. See Jobs for more information.
This will differ based on your unique Application Fields but you can select "Show" for any field that the user should enter when they move a job to this stage. Select "Require" to require that a user enter a value.
Here you can choose to select a preexisting action button or choose "Create New" to create a new one:
In the above example I would set my new button "Upper Management Review" to end in the "Interview Stage."
Once you have several Actions buttons, you can use the icons to rearrange the order as well as delete any buttons that you do not need by using the up or down arrows as well as the trash can.
Once you are ready to save the new workflow you can choose "Save":
You can then see a summary of the new workflow stage as well as Edit, Delete, and rearrange any other stages for this new workflow:
Once you have all of the stages set for the new workflow and set its status from Draft to Active, it will be available to you when you create a new job: